United Kingdom7 days leftOpen

All Age Eating Disorder Service, NHS Norfolk and Waveney Integrated Care Board

Tender Overview

LOCATION

East Anglia, United Kingdom

VALUE

£50,050,000

DEADLINE

February 09, 2026 at 17:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

002048-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Norfolk and Waveney Integrated Care Board is seeking competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service.<br/><br/>The All-Age Community Eating Disorder Service will:<br/>• provide comprehensive assessment, treatment and recovery support for eating disorders across the lifespan<br/>• align with NICE NG69, QS175, MEED, NHS Adult AED Guidance (2019), and other relevant or superseding clinical standards<br/>• ensure early intervention, consistent clinical quality, and seamless transitions<br/>• deliver evidence-based, multidisciplinary treatment<br/>• incorporate ND-informed, trauma-informed and person-centred practice<br/>• work collaboratively with acute hospitals, primary care, education and Voluntary, Community and Social Enterprise (VCSE) partners<br/>• contribute to system-wide prevention and early-identification efforts<br/>• ensure all practice is equitable, culturally competent, and accessible<br/><br/>Key aims include:<br/>• Integrated all-age pathway, reducing transition between teams or professionals<br/>• Early identification and rapid response to eating disorders.<br/>• Delivery of NICE-recommended psychological, dietetic, social and medical interventions.<br/>• Focus on continuity of care<br/>• ND-informed practice, including PEACE Pathway principles<br/>• Utilising least restrictive interventions<br/>• Parity of esteem between mental and physical health.<br/>• Reduction in inpatient admissions, length of stay, and emergency presentations.<br/>• Co-production, shared decision-making, and family involvement.<br/>• System capability-building through workforce training, education and consultation.<br/>• Continuous quality improvement with KPIs, audits, PROMs/PREMs.<br/>• Development toward a Centre of Excellence, including research activity, trialling/developing appropriate innovations and advanced competencies<br/>• Working in partnership <br/>• Implementation of explicit transition and continuity standards for emerging adults, students and people relocating across geographies, including joint handover reviews, transfer-of-care summaries within 5 working days, named leads at sending/receiving services, and flexibility for virtual continuity when moving between areas.<br/><br/>The deadline for the submission of bids 17:00 hours on 9th February 2026.<br/><br/>The contract will be for a period of 5 years with the option to extend by up to an additional 2 years.<br/><br/>The annual contract value will be a maximum of £6,500,000 per annum.<br/><br/>Further information and the Invitation to Tender documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://atamis-1928.my.site.com/s/Welcome<br/><br/>You can search for the opportunity by entering the following contract reference: C413064
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly stated in the provided tender summary. Bidders should refer to the full Invitation to Tender documentation for this information.

ELIGIBILITY REQUIREMENTS

  • Providers must be suitably qualified.
  • Providers must be suitably experienced.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Provide comprehensive assessment, treatment, and recovery support for eating disorders across the lifespan.
  • Align with NICE NG69 clinical standard.
  • Align with NICE QS175 clinical standard.
  • Align with MEED clinical standard.
  • Align with NHS Adult AED Guidance (2019).
  • Align with other relevant or superseding clinical standards.
  • Ensure early intervention for eating disorders.
  • Ensure consistent clinical quality.
  • Ensure seamless transitions between services/professionals.
  • Deliver evidence-based treatment.
  • Deliver multidisciplinary treatment.
  • Incorporate ND-informed practice.
  • Incorporate trauma-informed practice.
  • Incorporate person-centred practice.
  • Work collaboratively with acute hospitals.
  • Work collaboratively with primary care.
  • Work collaboratively with education partners.
  • Work collaboratively with Voluntary, Community and Social Enterprise (VCSE) partners.
  • Contribute to system-wide prevention efforts for eating disorders.
  • Contribute to system-wide early-identification efforts for eating disorders.
  • Ensure all practice is equitable.
  • Ensure all practice is culturally competent.
  • Ensure all practice is accessible.
  • Establish an integrated all-age pathway, reducing transition between teams or professionals.
  • Implement early identification and rapid response to eating disorders.
  • Deliver NICE-recommended psychological interventions.
  • Deliver NICE-recommended dietetic interventions.
  • Deliver NICE-recommended social interventions.
  • Deliver NICE-recommended medical interventions.
  • Focus on continuity of care.
  • Implement ND-informed practice, including PEACE Pathway principles.
  • Utilise least restrictive interventions.
  • Ensure parity of esteem between mental and physical health.
  • Aim for reduction in inpatient admissions.
  • Aim for reduction in length of stay for inpatients.
  • Aim for reduction in emergency presentations.
  • Incorporate co-production in service delivery.
  • Incorporate shared decision-making in service delivery.
  • Incorporate family involvement in service delivery.
  • Contribute to system capability-building through workforce training.
  • Contribute to system capability-building through education.
  • Contribute to system capability-building through consultation.
  • Implement continuous quality improvement with Key Performance Indicators (KPIs).
  • Implement continuous quality improvement with audits.
  • Implement continuous quality improvement with Patient Reported Outcome Measures (PROMs).
  • Implement continuous quality improvement with Patient Reported Experience Measures (PREMs).
  • Develop toward a Centre of Excellence.
  • Engage in research activity.
  • Trial and develop appropriate innovations.
  • Develop advanced competencies.
  • Work in partnership.
  • Implement explicit transition and continuity standards for emerging adults.
  • Implement explicit transition and continuity standards for students.
  • Implement explicit transition and continuity standards for people relocating across geographies.
  • Include joint handover reviews in transition standards.
  • Provide transfer-of-care summaries within 5 working days.
  • Designate named leads at sending/receiving services.
  • Offer flexibility for virtual continuity when moving between areas.
💰

FINANCIAL REQUIREMENTS

  • The annual contract value will be a maximum of £6,500,000 per annum.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted by 17:00 hours on 9th February 2026.
  • Bidders must access further information and the Invitation to Tender documentation via the ‘Live Opportunities’ list on the e-procurement system at https://atamis-1928.my.site.com/s/Welcome.
  • Bidders must search for the opportunity using contract reference: C413064.
  • The contract duration is for a period of 5 years with an option to extend by up to an additional 2 years.

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PDF
Official PDF Version
PDF002048-2026_official.pdf
Summary:
NHS Norfolk & Waveney ICB seeks qualified providers for a comprehensive All Age Eating Disorder Service, requiring evidence-based, multidisciplinary treatment aligned with clinical standards, with bids due by 9th February 2026 for a contract up to £6.5M annually.

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76
Good

Tender Quality Score

This tender for an All Age Eating Disorder Service demonstrates strong clarity in its service description and requirements, with a clear focus on social aspects and innovation. However, the absence of explicit evaluation criteria in the summary and some minor data inconsistencies slightly reduce its overall quality.

Score Breakdown

Legal Compliance75/100

The tender clearly defines the open procedure and assigns an appropriate CPV code. The submission period of 22 days from today's date (2026-01-18 to 2026-02-09) is reasonable. No disputes or suspensions are indicated. However, the summary lacks explicit mandatory exclusion grounds and a reveal date, which are typically expected for full transparency in initial notices.

Missing reveal date
Mandatory exclusion grounds not explicitly stated in summary
Clarity80/100

The service description and AI-extracted technical requirements are exceptionally detailed, clear, and unambiguous, outlining specific clinical standards and operational aims. The comprehensive nature of the requirements aids potential bidders in understanding the scope. The main drawback is the absence of specified evaluation criteria in the provided summary.

No evaluation criteria specified in the summary
Completeness70/100

Basic information, financial details, and contract duration are well-defined. The AI-extracted requirements are extensive. However, the summary is incomplete regarding evaluation criteria, which are crucial for bidders. The primary Invitation to Tender documentation is linked externally rather than being directly attached and processed within the provided document list.

Missing evaluation criteria in summary
Main ITT linked externally rather than directly attached
Fairness85/100

Full document access is facilitated via a clear e-procurement link, and the estimated value is transparently disclosed. The requirements, while detailed, appear to be service-driven and not tailored to a specific company. The primary concern for fairness stems from the absence of explicit evaluation criteria in the summary, which limits initial transparency regarding how bids will be judged.

Evaluation criteria not specified in the summary
Practicality65/100

The tender supports e-procurement and provides a direct URL for documentation access. Financing and duration are clearly specified. However, the contract start date is not provided, and there is a contradiction between the 'E-Procurement' characteristic and the automated check's 'No e-submission' flag, which could cause confusion.

Contract start date not specified
Contradiction regarding e-submission (characteristic vs. automated check)
Data Consistency90/100

Most key fields are populated, and dates are logical. There are no indications of disputes or suspensions. The estimated value aligns reasonably with the stated annual value and contract duration. The main inconsistency is the conflicting information regarding e-submission.

Contradiction regarding e-submission
Sustainability80/100

The tender explicitly highlights 'Innovation Focus' and 'Social Criteria' as characteristics. The service description strongly emphasizes social aspects such as equitable, culturally competent, and accessible practice, co-production, and family involvement, alongside a commitment to research and innovation. While not explicitly green, the social and innovation dimensions are robust.

No explicit 'green procurement' elements mentioned

Strengths

Detailed and clear service description with comprehensive technical requirements
Strong emphasis on social criteria and innovation
Transparent disclosure of estimated value and contract duration
Clear access to e-procurement system and full documentation link
Appropriate CPV code and clearly defined open procedure

Concerns

Absence of explicit evaluation criteria in the summary
Missing mandatory exclusion grounds in the summary
Contradiction regarding e-submission functionality
Contract start date not specified
Main Invitation to Tender (ITT) documentation is linked externally rather than directly attached

Recommendations

1. Ensure all key evaluation criteria are clearly summarized in the initial tender notice for enhanced transparency.
2. Clarify and resolve the discrepancy regarding e-submission capabilities.
3. Include explicit mandatory exclusion grounds in the tender summary or notice.

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B
Tender Quality Score
76/ 100 · Good

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