Procurement of external Passenger Assistants for children and adults

This tender provides a clear service description and good practical access, but suffers from significant gaps in transparency and completeness, notably the absence of explicit evaluation criteria and a discrepancy in the estimated value. Its quality is moderate, with substantial room for improvement in fairness and detail.

The tender clearly defines the procedure type and CPV code, and states compliance with the UK Procurement Act 2023. There are no reported disputes. However, the reveal date is missing, and mandatory exclusion grounds are not explicitly stated in the provided summary, which are minor disclosure gaps.

The service description and the open framework agreement structure are clearly articulated. However, the absence of specified evaluation criteria and explicit financial requirements for bidders in the summary significantly reduces the clarity for potential suppliers.

Basic information such as title, organization, reference, deadlines, value, and duration are provided. Document access is also available. Nevertheless, the tender is incomplete due to the missing reveal date, the lack of explicit financial requirements, and critically, the absence of defined evaluation criteria.

Full document access is provided via an e-procurement portal, and the estimated value is disclosed. Requirements appear generic and not tailored. However, the complete absence of evaluation criteria is a significant concern for fairness and transparency, as bidders cannot understand the basis for award decisions.

Electronic submission is supported, and direct URLs to the eSourcing portal are provided. The contract start date and duration are clearly specified, enhancing practicality for bidders.

Most key fields are populated, and dates are logical. However, there is a notable inconsistency in the estimated value, with the basic information stating 9,600,000.00 EUR while the PDF summary mentions £8,000,000. Minor issues include an empty 'Liable Person' field and 'N/A' codes for procedure type.

The tender does not explicitly incorporate green procurement, social aspects, or innovation focus in its criteria. While the service itself has a social purpose, the procurement process lacks broader sustainability considerations for bidders.