United Kingdom270 days leftOpen

Electric Metering Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£5,800,000

DEADLINE

October 30, 2026 at 00:00

CATEGORY

Other

CPV CODE

38554000

REFERENCE

002499-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly mentioned in the provided information.

ELIGIBILITY REQUIREMENTS

  • The successful partner must be suitably accredited.
  • The successful partner must demonstrate compliance with all relevant electricity metering standards.
  • The partner is expected to be proactive in contractual innovation.
  • The partner is expected to deliver high-quality performance throughout the contract period.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The partner must be able to deliver comprehensive electricity metering services.
  • The partner must be responsible for providing meter operator services.
  • The partner must be responsible for providing data collection services.
  • The partner must be responsible for providing data aggregation services.
  • The partner must ensure the continued reliability and efficiency of Thames Water's electricity metering infrastructure.
  • The scope of services must cover 100% of Thames Water's electric metering portfolio.
  • The partner must demonstrate technical competence.
  • The contract will encompass all aspects of meter operation.
  • The contract will encompass all aspects of data collection.
  • The contract will encompass all aspects of data aggregation.
  • The services must focus on supporting Thames Water's operational objectives.
  • The services must focus on supporting Thames Water's strategic objectives.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders (e.g., minimum turnover) are explicitly mentioned in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Bidders must ask for access to the PSQ (Pre-Qualification Questionnaire).
  • The deadline for asking for access to the PSQ is 9th January 2026, at 10am.
  • Bidders must submit the PSQ (Pre-Qualification Questionnaire).
  • The deadline for submitting the PSQ is 9th January 2026, at 10am.
  • The overall tender submission deadline is 30th October 2026, at 00:00:00.

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PDF
Official PDF Version
PDF002499-2026_official.pdf
Summary:
Thames Water seeks an accredited partner for comprehensive electricity metering services, including meter operation, data collection, and aggregation, across its portfolio, with a deadline for PSQ submission by January 14, 2026.

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48
Fair

Tender Quality Score

This tender exhibits significant procedural flaws, primarily due to the pre-qualification deadline having already passed, rendering it inaccessible for new bidders. The lack of clear evaluation criteria and the right to refine them further undermine transparency and fairness.

Score Breakdown

Legal Compliance40/100

The pre-qualification (PSQ) deadline of January 9th/14th, 2026, has passed as of today's date (January 18th, 2026), making the tender effectively non-participatory for new bidders. This is a critical breach of equal treatment and transparency principles. The 'Restricted' procedure type with 'N/A' code is vaguely defined, and the reservation to 'refine award criteria' poses a compliance risk. Missing explicit mandatory exclusion grounds also reduce the score.

Pre-qualification (PSQ) deadline has passed, making the tender inaccessible.
Procedure type 'Restricted' and 'Competitive flexible procedure' are vaguely defined with 'N/A' codes.
Clarity55/100

While the service description and technical requirements are generally clear, the tender explicitly states 'No evaluation criteria specified' and reserves the right to 'refine the award criteria.' This introduces significant ambiguity and uncertainty for bidders. Eligibility requirements like 'proactive in contractual innovation' are also somewhat subjective without further definition.

No evaluation criteria are specified.
Thames Water reserves the right to refine the award criteria.
Completeness60/100

The tender provides basic information, estimated value, and duration. However, critical information such as specific award criteria, financial requirements for bidders, and explicit mandatory exclusion grounds are missing. The 'Official PDF Version' is marked 'Required: No,' which is unusual and suggests incomplete documentation clarity.

Missing specific award criteria and their weighting.
Missing explicit financial requirements for bidders.
Fairness30/100

The most significant fairness issue is the passed pre-qualification deadline, which prevents new potential bidders from participating. The absence of specified, objective evaluation criteria, coupled with the right to refine them, severely compromises transparency and equal treatment. The lack of e-submission also limits equal access.

Pre-qualification (PSQ) deadline has passed, preventing new bidders from participating.
Lack of specified, objective evaluation criteria.
Practicality60/100

The tender's practicality is severely hampered by the passed pre-qualification deadline, making it impossible for new interested parties to engage. The absence of electronic submission (e-submission) is a practical drawback in modern procurement. While the main submission deadline is far off, the initial barrier is too high.

Pre-qualification (PSQ) deadline has passed, making participation impractical for new bidders.
No electronic submission (e-submission) supported.
Data Consistency45/100

A critical inconsistency lies in the conflicting pre-qualification (PSQ) deadlines (January 9th vs. January 14th, 2026) and the fact that both have passed relative to today's date. This makes the tender's timeline illogical and unworkable for new participants. Minor inconsistencies include missing 'Liable Person' and 'N/A' codes for procedure types.

Conflicting pre-qualification (PSQ) deadlines (Jan 9th vs. Jan 14th).
All PSQ deadlines have passed as of today's date, making the tender inconsistent with its 'active' status for new bidders.
Sustainability50/100

The tender explicitly includes an 'Innovation Focus' as a characteristic and an eligibility requirement, which is a positive aspect for sustainability. However, it lacks explicit green procurement criteria or social aspects, which are common components of comprehensive sustainable procurement practices.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear description of the required electricity metering services.
Estimated value and contract duration are clearly specified.
Includes an 'Innovation Focus' characteristic and requirement.
CPV and NUTS codes are appropriately assigned.
Tender is 'Divided into Parts', potentially encouraging broader participation.

Concerns

Pre-qualification (PSQ) deadline has passed, making the tender inaccessible for new bidders.
Lack of specified evaluation/award criteria, with the right reserved to refine them.
Vague definition of 'Restricted' procedure type and 'Competitive flexible procedure' with 'N/A' codes.
No electronic submission (e-submission) supported.
Conflicting dates for the PSQ deadline.

Recommendations

1. Re-open the pre-qualification stage with a new, clearly communicated deadline to ensure fair access for all potential bidders.
2. Clearly define and publish all award criteria and their weighting, removing any reservation to refine them.
3. Provide full tender documentation, including all four documents, and clarify their 'Required' status.

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Tender Quality Score
48/ 100 · Fair

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