United Kingdom7 days leftOpen

Healthcare and Forensic Services in Custody (Ref. 049-POL-24)

Tender Overview

ORGANIZATION

West Yorkshire Police

LOCATION

West Yorkshire, United Kingdom

VALUE

£47,110,068

DEADLINE

February 09, 2026 at 13:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

000591-2026

Project Timeline

Contact Information

View Original

Original Tender Description

West Yorkshire Combined Authority (WYCA) as the Contracting Authority ("CA") for West Yorkshire Police (WYP) wishes to establish a single Provider Contract for the provision of Healthcare and Forensic Services in Custody. The CA is tendering this requirement in accordance with the Procurement Act 2023, following the Competitive Flexible Procedure. The Supplier is required to deliver a high quality and cost effective service, which meets the healthcare requirements of detainees and assists with the recovery of forensic evidence, whilst working to reduce re-offending. The Supplier must deliver a 24/7/365 embedded service in all Force custody suites, at; - Elland Rd (Leeds DHQ) - Stainbeck (Leeds) - Trafalgar House (Bradford) - Halifax (Calderdale) - Dewsbury (Kirklees) (New station opening 2026) - Havertop (Wakefield DHQ) There is also an Overspill Suite at Pudsey (Leeds) which is occasionally used. Plus the North East Counter Terrorism Unit (CTU) is also based in West Yorkshire. The CA requires one Healthcare Professional (HCP) to be embedded at each of the six custody suites. One additional HCP is required as peripatetic cover, referred to locally as resilience cover, to work across all custody suites providing additional assistance and support as required by fluctuations in demand for service. The peripatetic HCP will initially be based at Trafalgar House Bradford custody suite when not required to provide cover/assistance at any of the other custody suites, however this may change during the term of the Contract. CTU require the initial assessment of TACT detainees to be carried out by an FME. Subsequent assessments, however, can be undertaken by HCPs. There may also be other exceptional occurrences where an FME is deemed necessary to undertake an assessment instead of a HCP. A Pay As You Go (PAYG) model for FME's is required instead of an embedded/on-call FME model included in the annual service cost. The service will be supported by an online booking system for the request of healthcare services, triaging & prioritising the order of calls and allocation of assessments to the correct HCP. The Contract is anticipated to commence 27th September 2026 and expire 30th September 2031, with the provision to extend for a further period, or successive periods, up to 30th September 2036. The estimated value of the Services to be awarded is approximately £3,925,839.00 per annum (exclusive of VAT). Q & A Sessions Following publication of the Tender, the Authority will hold Question and Answer sessions on the 13th and 15th January 2026, via Microsoft Teams, for interested Suppliers. This will provide an opportunity for Suppliers to ask clarification questions. Accurate notes will be taken and shared with the respective Suppliers and an anonymised summary of the key questions/themes raised will be shared publicly via the Bluelight Electronic Tendering Portal. The Q&A sessions will be allocated on a 'first come served basis' and will be capped at forty-five minutes per session. Sessions will be available at 9.00hrs, 10:00hrs, 11:00hrs, 14:00hrs and 15:00hrs on each of the 2 days. Suppliers should email yb.procurement@westyorkshire.police.uk or phone 01924 292024 to request a session.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are explicitly detailed in the provided tender notice. Bidders are expected to comply with standard UK procurement regulations, including those under the Procurement Act 2023, which typically include grounds such as criminal convictions, bankruptcy, or grave professional misconduct.

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements (e.g., company registration, specific certifications, economic and financial standing criteria) are explicitly detailed in the provided tender notice. Bidders are expected to comply with standard UK procurement regulations.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Deliver a high quality and cost-effective Healthcare and Forensic Services in Custody.
  • Meet the healthcare requirements of detainees.
  • Assist with the recovery of forensic evidence.
  • Work to reduce re-offending.
  • Deliver a 24/7/365 embedded service.
  • Provide services in all Force custody suites at Elland Rd (Leeds DHQ), Stainbeck (Leeds), Trafalgar House (Bradford), Halifax (Calderdale), Dewsbury (Kirklees – new station opening 2026), and Havertop (Wakefield DHQ).
  • Provide services at the Overspill Suite at Pudsey (Leeds) when occasionally used.
  • Provide services for the North East Counter Terrorism Unit (CTU) based in West Yorkshire.
  • Embed one Healthcare Professional (HCP) at each of the six main custody suites.
  • Provide one additional peripatetic/resilience HCP to work across all custody suites for additional assistance and support due to demand fluctuations.
  • Ensure the peripatetic HCP is initially based at Trafalgar House Bradford custody suite when not providing cover elsewhere (subject to change).
  • Utilise a Pay As You Go (PAYG) model for Forensic Medical Examiners (FMEs), not an embedded/on-call model included in the annual service cost.
  • Ensure FMEs carry out initial assessments of TACT detainees.
  • Ensure FMEs are available for other exceptional occurrences where deemed necessary for assessment instead of an HCP.
  • Support the service with an online booking system for requesting healthcare services.
  • Ensure the online booking system facilitates triaging and prioritising the order of calls.
  • Ensure the online booking system facilitates allocation of assessments to the correct HCP.
  • Operate as a single Provider Contract.
  • Deliver services in accordance with the Procurement Act 2023, following the Competitive Flexible Procedure.
💰

FINANCIAL REQUIREMENTS

  • Deliver a cost-effective service.
  • Propose pricing based on an estimated annual value of approximately £3,925,839.00 (exclusive of VAT).
  • Implement a Pay As You Go (PAYG) model for Forensic Medical Examiners (FMEs), separate from the annual service cost.
📋

SUBMISSION REQUIREMENTS

  • Submit bids by the Submission Deadline: 2026-02-09 13:00:00.
  • Suppliers interested in Q&A sessions must email yb.procurement@westyorkshire.police.uk or phone 01924 292024 to request a session.
  • Attend Q&A sessions on 13th and 15th January 2026 via Microsoft Teams if clarification is needed.
  • Adhere to a 45-minute cap for Q&A sessions, allocated on a 'first come served basis'.
  • Monitor the Bluelight Electronic Tendering Portal for an anonymised summary of key Q&A themes.

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PDF
Official PDF Version
PDF000591-2026_official.pdf
Summary:
This document is a tender notice from West Yorkshire Police for a single provider contract to deliver 24/7/365 embedded healthcare and forensic services in six custody suites across West Yorkshire, including a PAYG FME model, with an estimated annual value of £3.9M, commencing September 2026.

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75
Good

Tender Quality Score

This tender provides a clear and detailed description of the required healthcare and forensic services, but it suffers from significant deficiencies in completeness and fairness, primarily due to the complete absence of evaluation criteria and the fact that Q&A sessions have already passed.

Score Breakdown

Legal Compliance75/100

The procedure type and CPV code are correctly defined, and compliance with the UK Procurement Act 2023 is stated. However, the Q&A sessions were held before the analysis date (January 18, 2026), which is a procedural flaw. The absence of explicit mandatory exclusion/eligibility grounds and the apparent lack of full tender documentation (beyond a notice summary) are also concerns.

Q&A sessions have already passed relative to the analysis date
No explicit mandatory exclusion/eligibility grounds detailed
Clarity80/100

The service description, locations, and technical requirements are very clear and detailed. However, the complete absence of evaluation criteria is a critical deficiency, preventing bidders from understanding how their proposals will be judged.

Evaluation criteria are completely missing
Completeness70/100

Basic information, deadlines, value, duration, and location information are provided. However, the critical missing evaluation criteria, the lack of explicit mandatory exclusion/eligibility grounds, and the apparent absence of the full tender documentation (beyond a notice summary) are significant gaps.

Evaluation criteria are missing
No explicit mandatory exclusion/eligibility grounds
Fairness85/100

The value is disclosed, and requirements, while detailed, do not appear tailored to a specific company. However, the complete absence of evaluation criteria is a major fairness flaw. The Q&A sessions having passed significantly hinders equal access to information. The flagged lack of e-submission is also a concern.

Evaluation criteria are completely missing
Q&A sessions have already passed
Practicality65/100

The contract start date, financing information, and duration are clearly specified. However, the flagged lack of e-submission and the absence of a direct document URL are significant practical drawbacks. The Q&A sessions having passed also makes it impractical for new interested suppliers to seek clarification.

No electronic submission (flagged)
No direct document URL provided
Data Consistency90/100

Most key fields are populated, and data is generally consistent. The minor discrepancy between 'Divided into Parts' and 'single Provider Contract' likely refers to service components. The Q&A session dates are internally logical within the document.

Minor inconsistency between 'Divided into Parts' and 'single Provider Contract'
Sustainability50/100

The tender mentions 'working to reduce re-offending' as a social aspect and implies process innovation with an 'online booking system'. However, there are no explicit green procurement criteria, dedicated social criteria, or a strong innovation focus.

No explicit green procurement criteria
No strong innovation focus

Strengths

Clear and detailed service description, including locations and operational model
Value, duration, and contract start date are clearly specified
Procedure type and CPV code are correctly identified
Good data consistency across most fields
Includes a social aspect (reducing re-offending) and process innovation (online booking system)

Concerns

Evaluation criteria are completely missing
Q&A sessions have already passed, limiting equal access to information
Full tender documentation (beyond a notice summary) is not provided in the analysis scope
No explicit mandatory exclusion/eligibility grounds are detailed
No electronic submission is supported (flagged)

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness.
2. Consider holding additional Q&A sessions or extending the period for written questions, given the initial sessions have passed.
3. Ensure all relevant tender documents (ITT, full specifications, contract terms) are readily accessible.

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B
Tender Quality Score
75/ 100 · Good

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