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Tenders

CAS-01240-W3D2X3 Technology Enabled Care Services at Aster Group

Open
Deadline
96 days left
July 01, 2026
Contract Details
Category
Restricted Procedure
Reference
004541-2026
Value
£3,600,000
Location
United Kingdom
Published
March 19, 2026
Organization
CPV Code
Project Timeline

Tender Published

January 19, 2026

Deadline for Questions

June 24, 2026

Submission Deadline

July 01, 2026

Contract Start Date

August 31, 2026

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Budget
£3,600,000
Duration
48 months
Location
United Kingdom
Type
Restricted Procedure
55
Quality Score/100
Fair

Original Tender Description

To procure Technology Enabled Care (TEC) Services covering Hard-Wired and Digital Alarm Unit (DAU) Maintenance of Call Monitoring Systems (Lot 1) and Monitoring & Alarm Receiving Centre (ARC) Services (Lot 2) across Aster Group's housing stock. These services will form an end-to-end TEC operating model that ensures residents receive a safe, reliable and digitally resilient service. Aster is seeking partners who can support this transformation, safeguard service continuity through the digital migration period and deliver a high-quality resident experience.

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Competitors

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Requirements & Qualifications

11 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (7)
Financial (1)
SUBMISSION REQUIREMENTS1
--Submit bid by the deadline: 2026-07-01T00:00:00.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are explicitly stated in the provided information.
ELIGIBILITY REQUIREMENTS1
--No specific eligibility criteria (e.g., legal form, registrations) are explicitly stated in the provided information.
TECHNICAL CAPABILITY REQUIREMENTS7
--Ability to provide Technology Enabled Care (TEC) Services.
--Capability to perform Hard-Wired and Digital Alarm Unit (DAU) Maintenance of Call Monitoring Systems (Lot 1).
--Capability to provide Monitoring & Alarm Receiving Centre (ARC) Services (Lot 2).
FINANCIAL REQUIREMENTS1
--No explicit financial requirements (e.g., minimum turnover, financial ratios) are stated in the provided information.

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Documents

4 documents available with AI summaries

OCDS RecordDOC
004541-2026_ocds_record.json

This OCDS record provides a standardized, machine-readable dataset detailing the tender's publication, buyer information, and legal basis, designed for transparency and data analysis.

OCDS Release PackageDOC
004541-2026_ocds_release.json

This OCDS Release Package provides structured data about Aster Group's restricted tender for Technology Enabled Care (TEC) services, covering hard-wired and digital alarm unit maintenance and monitoring, aiming for a safe, reliable, and digitally resilient resident service.

Official PDF VersionPDF
004541-2026_official.pdf

Aster Group is seeking partners for a £3M-£3.6M Technology Enabled Care (TEC) Services procurement, covering hard-wired and digital alarm unit maintenance (Lot 1) and monitoring & alarm receiving centre services (Lot 2) for its housing stock, with an estimated contract duration of 4-8 years.

Tender NoticeHTM
004541-2026.html

This document is a contract award notice from NHS Cambridgeshire and Peterborough Integrated Care Board for the provision of Wheelchair and Posture Services for Children, Young People and Adults.

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55
Fair

Tender Quality Score

This tender provides a clear service description and key financial/timeline details, but is significantly hampered by missing critical requirements and evaluation criteria, impacting fairness and legal compliance. A major data consistency issue with an incorrect document summary is also present.

Score Breakdown

Legal Compliance65/100

The tender lacks explicit mandatory exclusion grounds, eligibility criteria, and financial requirements, which are fundamental for legal compliance and fair competition. The CPV code is somewhat broad for the services described.

Missing explicit mandatory exclusion grounds
Missing explicit eligibility criteria
Clarity55/100

While the service description is clear, the absence of evaluation criteria, explicit mandatory exclusion grounds, eligibility, and financial requirements creates significant ambiguity for potential bidders on how to prepare a compliant and competitive submission.

No evaluation criteria specified
Absence of explicit mandatory exclusion, eligibility, and financial requirements
Completeness50/100

The tender is missing critical information such as mandatory exclusion grounds, eligibility criteria, financial requirements, and evaluation criteria. Furthermore, one of the listed documents (Document 1) appears to be entirely unrelated to this tender, indicating a significant error in documentation or processing.

Missing mandatory exclusion grounds, eligibility, financial, and evaluation criteria
Incorrect document summary for Document 1
Fairness45/100

The absence of specified evaluation criteria is a critical flaw impacting fairness and transparency. The lack of e-submission can create barriers, and the missing explicit eligibility and financial requirements, especially for a 'Restricted' procedure, raise concerns about potential for non-transparent selection processes.

No evaluation criteria specified
No e-submission option
Practicality65/100

The absence of electronic submission is a notable practical limitation in modern procurement. While other practical details like contract start and duration are clear, the lack of e-submission can complicate the bidding process for some suppliers.

No electronic submission supported
Data Consistency60/100

The most significant data consistency issue is the summary of 'Document 1: Tender Notice' which clearly pertains to a completely different tender. This indicates a serious error in data processing or document management. The 'Liable Person' field is also empty.

Incorrect document summary for Document 1
Empty 'Liable Person' field
Sustainability25/100

The tender does not explicitly incorporate green procurement, social aspects, or innovation as evaluation criteria or requirements. While 'transformation' and 'digitally resilient service' are mentioned, they are not framed within a sustainability context.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear service description and objectives
Estimated value and timeline (duration, start date) are provided
Tender is divided into clear lots
Documents are listed (though one is incorrect)

Concerns

Missing explicit mandatory exclusion grounds, eligibility, financial, and evaluation criteria
Incorrect document summary for Document 1 indicates data processing error
No electronic submission option
Lack of explicit sustainability, social, or innovation criteria

Recommendations

1. Immediately update the tender documentation to include explicit mandatory exclusion grounds, eligibility criteria, financial requirements, and detailed evaluation criteria.
2. Verify and correct all attached documents, ensuring their content accurately reflects the tender.
3. Consider implementing electronic submission to enhance accessibility and efficiency for bidders.

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