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HCC - 01/26 - Provision of Hertfordshire Growth Hub Service

Tender Overview

LOCATION

Bedfordshire and Hertfordshire, United Kingdom

VALUE

£3,060,000

DEADLINE

February 10, 2026 at 12:00

CATEGORY

Other

CPV CODE

79400000

REFERENCE

001910-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

Hertfordshire County Council is currently out to procurement for the Provision of Hertfordshire Growth Hub Service. Hertfordshire Futures is looking to commission a provider and delivery partner to deliver the Hertfordshire Growth Hub service in Hertfordshire. Hertfordshire Growth Hub is the entry point to all business support provision within the county and is responsible for the seamless coordination, alignment and collaboration of services. Working in tandem with publicly funded support services and commercial suppliers, Hertfordshire Growth Hub provides access to tailored advice, training and mentoring for SMEs, helping them to accelerate their growth journey. Please refer to the tender documents for full details. This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 10th of February 2026. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree: a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party . b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing. c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission. d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information. e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.
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MANDATORY EXCLUSION GROUNDS

  • None explicitly stated in the provided tender information.
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ELIGIBILITY REQUIREMENTS

  • Organisations must be capable of delivering the Hertfordshire Growth Hub service, which involves providing tailored advice, training, and mentoring for SMEs to accelerate their growth journey.
  • Organisations must be capable of seamless coordination, alignment, and collaboration of business support services, working in tandem with publicly funded support services and commercial suppliers.
  • Tenderers must agree to treat all TUPE Employee Liability Information as confidential and commercially sensitive at all times.
  • Tenderers must agree not to disclose TUPE Employee Liability Information to any third party without the Council's prior written consent.
  • Tenderers must agree to store TUPE Employee Liability Information securely and destroy or return it to the Council after bid submission or decision not to proceed.
  • Tenderers must agree to indemnify the Council for any losses arising from breaches of confidentiality and data protection requirements related to TUPE Employee Liability Information.
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TECHNICAL CAPABILITY REQUIREMENTS

  • The provider must be able to deliver the Hertfordshire Growth Hub service, acting as the entry point to all business support provision within the county.
  • The provider must be able to ensure seamless coordination, alignment, and collaboration of business support services.
  • The provider must be able to work in tandem with publicly funded support services and commercial suppliers.
  • The provider must be able to provide access to tailored advice, training, and mentoring for SMEs.
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FINANCIAL REQUIREMENTS

  • None explicitly stated in the provided tender information, beyond the estimated contract value.
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SUBMISSION REQUIREMENTS

  • Organisations must express an interest and opt-in via the e-tendering system to gain access to the full procurement documents.
  • Tenders must be completed and submitted by the deadline of 12 noon on 10th February 2026.
  • Tender submissions cannot be uploaded and submitted after the specified return deadline.
  • Documents should be uploaded as PDF where possible.
  • File names for uploaded documents must be succinct.
  • Any questions relating to the procurement must be made via correspondence on the website, in accordance with the procurement documents.
  • Tenderers must visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home to access this opportunity.
  • Tenderers should seek independent legal advice on the implications of a contract being executed as a deed, where appropriate, prior to submitting their Tender.

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PDF
Official PDF Version
PDF001910-2026_official.pdf
Summary:
This document is a tender notice from Hertfordshire County Council inviting providers to deliver the Hertfordshire Growth Hub service, which offers tailored business support to SMEs, with a submission deadline of 10th February 2026.

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67
Good

Tender Quality Score

This tender for the Hertfordshire Growth Hub Service provides clear service descriptions and practical submission details, but significantly lacks explicit evaluation criteria and a clear tender reveal date, impacting clarity, completeness, and fairness.

Score Breakdown

Legal Compliance75/100

The tender defines an open procedure, assigns an appropriate CPV code, and indicates no disputes. The period between today's date (2026-01-18) and the submission deadline (2026-02-10) is 23 days, which is reasonable. However, the exact tender reveal date is not provided, which slightly hinders a full assessment of the total preparation time from initial publication.

•Missing tender reveal date
Clarity60/100

The description of the Hertfordshire Growth Hub service and the AI-extracted requirements are clear and understandable. However, a significant drawback is the explicit absence of evaluation criteria, which makes it difficult for potential bidders to understand how their proposals will be assessed.

•No evaluation criteria specified
Completeness60/100

The tender includes essential information such as title, organization, reference, estimated value, duration, and key deadlines. However, it lacks a clear tender reveal date and, critically, does not specify the evaluation criteria. Furthermore, only one document summary is provided out of four total documents, suggesting not all detailed information was available for this analysis.

•Missing tender reveal date
•No evaluation criteria specified
Fairness50/100

The tender promotes fairness through full document access via an e-tendering system, disclosed value, and seemingly generic requirements not tailored to a specific company. However, the absence of explicit evaluation criteria is a major concern, as it compromises the transparency and objectivity of the bidding process, making it challenging to ensure fair assessment of all tenders.

•No evaluation criteria specified
Practicality90/100

The tender demonstrates good practicality by supporting electronic submission, providing a clear URL for access, specifying the contract start date, and detailing the contract duration. Financing information (estimated value) is also available.

Data Consistency90/100

Key fields are largely populated, and dates are logical and consistent. There are no reported suspensions or disputes. Minor fields like 'Liable Person' and specific procedure codes are marked as N/A, but this does not significantly impact overall consistency.

•Minor N/A codes for some fields
Sustainability30/100

The tender does not explicitly incorporate green procurement, social aspects, or innovation focus. There is no indication of EU funding, which often correlates with higher sustainability standards.

•No explicit sustainability criteria
•No explicit social criteria

Strengths

Clear service description and purpose
Electronic submission and access via e-tendering system
Transparent estimated value and key timelines (duration, start date)
Appropriate CPV code and open procedure type
Detailed confidentiality requirements for TUPE information

Concerns

Absence of explicit evaluation criteria
Missing tender reveal date
Only partial document summaries available for analysis
Lack of explicit sustainability, social, or innovation considerations
The requirement for the contract to be executed as a deed adds a layer of complexity for bidders

Recommendations

1. Clearly state all evaluation criteria within the tender documentation to ensure transparency and fairness.
2. Provide the tender reveal date to allow for a complete assessment of the bidding period.
3. Consider incorporating explicit sustainability, social, or innovation criteria where relevant to enhance the tender's overall quality.

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B
Tender Quality Score
67/ 100 · Good
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