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Care and Support Service at Hanley Gardens & Beaumont Rise

Tender Overview

ORGANIZATION

Islington Council

LOCATION

London, United Kingdom

VALUE

£1,898,840

DEADLINE

August 31, 2026 at 23:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

001937-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

Islington Council is seeking to procure a Care and Support service for up to 17 adults with complex and enduring mental health needs. The service will be delivered within supported living accommodation comprising either self-contained studio apartments with shared communal facilities at Beaumont Rise, a new development currently under construction or individual rooms with shared facilities at Hanley Gardens, an existing scheme. The provider will support residents with daily living tasks such as medication management, budgeting, cleaning, and cooking. The service will deliver trauma-informed, person-centred, and strength-based mental health support. Providers must demonstrate expertise in active risk management and work collaboratively with clinical teams to ensure resident safety and wellbeing. The successful provider will have a proven track record of delivering high-quality care and support services to individuals with complex mental health needs, including experience in transitions and move-on support. The Council reserves the right to confirm the final location of the service based on site readiness. Should Beaumont Rise not be available at the time of contract commencement, the service will begin at Hanley Gardens, with the provider supporting residents through any future transition to the new accommodation.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Not specified in the provided information.
✓

ELIGIBILITY REQUIREMENTS

  • Not specified in the provided information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide care and support services for up to 17 adults with complex and enduring mental health needs.
  • Capability to support residents with daily living tasks, including medication management, budgeting, cleaning, and cooking.
  • Ability to deliver trauma-informed mental health support.
  • Ability to deliver person-centred mental health support.
  • Ability to deliver strength-based mental health support.
  • Demonstrated expertise in active risk management.
  • Ability to work collaboratively with clinical teams to ensure resident safety and wellbeing.
  • Proven track record of delivering high-quality care and support services to individuals with complex mental health needs.
  • Experience in supporting individuals through transitions (e.g., between accommodations).
  • Experience in providing move-on support for residents.
  • Flexibility and capacity to commence service at Hanley Gardens and manage a future transition to Beaumont Rise if Beaumont Rise is not available at contract commencement.
  • Adaptability to deliver services in different accommodation types (self-contained studio apartments with shared communal facilities or individual rooms with shared facilities).
  • Capacity to deliver the service for a minimum duration of 38 months.
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FINANCIAL REQUIREMENTS

  • Financial stability to manage a contract with an estimated value of 1,898,840.0 EUR.
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SUBMISSION REQUIREMENTS

  • Bids must be submitted by the deadline of 2026-08-31 23:00:00.

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PDF
Official PDF Version
PDF001937-2026_official.pdf
Summary:
Islington Council seeks providers for a Care and Support service for up to 17 adults with complex mental health needs at Hanley Gardens & Beaumont Rise, requiring expertise in active risk management, collaboration with clinical teams, and a proven track record in similar high-quality services.

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75
Good

Tender Quality Score

This tender for care and support services features a clear description and technical requirements but is significantly hampered by missing legal compliance elements, evaluation criteria, and practical issues like the absence of e-submission.

Score Breakdown

Legal Compliance75/100

The tender benefits from a reasonable submission deadline and correct CPV codes. However, the absence of specified mandatory exclusion grounds, eligibility requirements, and a 'Liable Person', along with 'Code: N/A' for the procedure type, represents significant legal compliance gaps.

•Missing Mandatory Exclusion Grounds
•Missing Eligibility Requirements
Clarity80/100

The service description and AI-extracted technical requirements are very clear and detailed. However, the complete absence of specified evaluation criteria is a major clarity flaw, making it difficult for bidders to understand how proposals will be assessed.

•No evaluation criteria specified
•Missing detailed submission requirements
Completeness70/100

While basic information, value, and duration are present, the tender is incomplete due to the missing 'Liable Person', unspecified mandatory exclusion/eligibility grounds, and crucially, the absence of evaluation criteria. Information on all tender documents is also not fully provided.

•Missing Mandatory Exclusion Grounds
•Missing Eligibility Requirements
Fairness85/100

The tender provides a reasonable submission deadline and discloses the estimated value. However, the lack of specified evaluation criteria and the absence of e-submission significantly undermine fairness and equal access for potential bidders.

•No evaluation criteria specified
•No e-submission
Practicality65/100

The lack of e-submission is a significant practical drawback. Furthermore, the contract start date being identical to the submission deadline is illogical and highly impractical, indicating a potential administrative oversight or unrealistic timeline.

•No e-submission
•Illogical contract start date (same as submission deadline)
Data Consistency90/100

Most key fields are populated, and there are no reported disputes or suspensions. The primary inconsistency is the contract start date matching the submission deadline, which is a significant logical error.

•Illogical contract start date (same as submission deadline)
•Missing Liable Person
Sustainability50/100

The tender includes an 'Innovation Focus' and the service itself is inherently social. However, it lacks explicit green procurement criteria and additional social clauses beyond the core service delivery, limiting its broader sustainability impact.

•Not green procurement
•No explicit additional social criteria

Strengths

Clear and detailed service description and technical requirements
Reasonable submission deadline (long lead time)
Value disclosed and CPV code correctly assigned
Innovation focus explicitly mentioned
No indication of requirements being tailored to a specific company

Concerns

Missing mandatory exclusion grounds and eligibility requirements
Absence of specified evaluation criteria
No electronic submission (e-submission)
Illogical contract start date (same as submission deadline)
Lack of clarity on full tender document access and details for other documents

Recommendations

1. Immediately publish comprehensive mandatory exclusion grounds, eligibility requirements, and detailed evaluation criteria to ensure legal compliance and fairness.
2. Clarify the contract start date to reflect a realistic timeline post-award and consider enabling e-submission for broader access and efficiency.
3. Provide full access and clear descriptions for all tender documents to ensure completeness and transparency.

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B
Tender Quality Score
75/ 100 · Good
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