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United Kingdom11 days leftOpen

For the provision of Dental Laboratory work - technical services and associated products

Tender Overview

LOCATION

United Kingdom, United Kingdom

VALUE

£306,000

DEADLINE

February 13, 2026 at 17:00

CATEGORY

Other

CPV CODE

71900000

REFERENCE

002541-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

Kent Community Health NHS Foundation Trust (the “Authority”) is seeking to procure a laboratory service provider to support its Community and Special Care Dental Services. A dental laboratory (often referred to as a restorative laboratory) provides custom made dental appliances and restorations prescribed by dentists to restore, replace or support patients’ teeth and oral structures. These items are manufactured on an individual patient basis and are essential to the delivery of primary, community and special care dentistry within the NHS. Dental laboratories work to written prescriptions supplied by registered dental professionals and operate under UK regulatory, quality and medical device requirements. The Authority is a large NHS community healthcare provider serving a population of approximately 1.4 million across Kent and parts of Northeast London. The requirement supports dental services delivered to patients with complex health and social care needs, including special care dentistry, paediatric dentistry and dental services within secure and custodial settings. Dental services are provided from multiple community clinical sites, 1 secure school, HM Prison facilities, forensic units and mobile dental units. The service supports patients who are unable to access mainstream dental provision due to physical, psychological, medical or social factors. The Authority requires a collection and delivery service to all Community Dental Services listed in Kent and Northeast London. Royal Mail Special Delivery may be considered in some circumstances but must be agreed by the Authority. Service provision is anticipated to start 1st June 2026 for a 3 year period, with the option to extend by a further 24 months in 12 month tranches. Tenderers participating in procurements must register on the Central Digital Platform. Tenderers can submit their core supplier information and share this information with the Contracting Authority via the Central Digital Platform. It is free to use and will mean suppliers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared. The Central Digital Platform is available at https://www.gov.uk/find-tender. Tenderers are required to submit their core supplier information and share it with the Contracting Authority via the Central Digital Platform by the Deadline set out in Document 1 of the ITT Pack. Part 1 of this Supplier Information Questionnaire requires Tenderers to confirm that they have taken these steps. Full details are available on the Health Family Atamis Portal under Project Reference: C408569. If you are not registered, please do so via: https://atamis-1928.my.site.com/s/Welcome
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MANDATORY EXCLUSION GROUNDS

  • None explicitly stated in the provided text.
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ELIGIBILITY REQUIREMENTS

  • Must register on the Central Digital Platform (https://www.gov.uk/find-tender).
  • Must submit core supplier information via the Central Digital Platform.
  • Must share core supplier information with the Contracting Authority via the Central Digital Platform.
  • Must register on the Health Family Atamis Portal (https://atamis-1928.my.site.com/s/Welcome) if not already registered.
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TECHNICAL CAPABILITY REQUIREMENTS

  • Must provide custom-made dental appliances and restorations prescribed by dentists.
  • Must operate under UK regulatory, quality, and medical device requirements.
  • Must work to written prescriptions supplied by registered dental professionals.
  • Must provide a collection and delivery service to all Community Dental Services listed in Kent and Northeast London.
  • Must agree with the Authority if Royal Mail Special Delivery is to be used in some circumstances.
  • Must be capable of supporting dental services delivered to patients with complex health and social care needs, including special care dentistry, paediatric dentistry, and dental services within secure and custodial settings (e.g., 1 secure school, HM Prison facilities, forensic units, mobile dental units).
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FINANCIAL REQUIREMENTS

  • None explicitly stated in the provided text.
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SUBMISSION REQUIREMENTS

  • Must submit core supplier information and share it with the Contracting Authority via the Central Digital Platform by the Deadline set out in Document 1 of the ITT Pack.
  • Must confirm completion of registration and information sharing steps in Part 1 of the Supplier Information Questionnaire.
  • Must access full tender details and submit via the Health Family Atamis Portal under Project Reference: C408569.
  • Submission deadline is 2026-02-13 17:00:00.

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PDF
Official PDF Version
PDF002541-2026_official.pdf
Summary:
This tender notice is for the provision of dental laboratory services to Kent Community Health NHS Foundation Trust, requiring providers to supply custom dental appliances, operate under UK regulations, and manage collection/delivery across Kent and Northeast London for a 3-year contract with extension options.

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63
Good

Tender Quality Score

This tender for dental laboratory services demonstrates good clarity in its service description and incorporates social and innovation aspects. However, it suffers from significant omissions in legal compliance, completeness, and fairness due to the lack of explicit mandatory exclusion grounds, financial requirements, and, critically, evaluation criteria within the provided documentation.

Score Breakdown

Legal Compliance60/100

The tender defines the procedure type and CPV code appropriately, and no disputes are noted. However, the explicit absence of mandatory exclusion grounds and evaluation criteria in the provided text represents a significant legal compliance deficiency, as these are fundamental requirements for transparent public procurement.

•Missing explicit mandatory exclusion grounds in the provided text.
•No evaluation criteria specified.
Clarity65/100

The service description is clear and the technical requirements are understandable. However, the lack of explicit evaluation criteria and financial requirements in the provided text significantly reduces overall clarity for potential bidders, requiring them to seek critical information elsewhere.

•No evaluation criteria specified.
•Financial requirements not explicitly stated in the provided text.
Completeness60/100

Basic information, deadlines, value, and duration are present. However, the tender is incomplete regarding financial requirements and, crucially, evaluation criteria. The reference to an 'ITT Pack' and external portals for 'full details' suggests the provided content is not comprehensive.

•Financial requirements not explicitly stated in the provided text.
•No evaluation criteria specified.
Fairness45/100

The tender value is disclosed, and e-procurement is enabled, which supports equal access. However, the critical absence of specified evaluation criteria severely impacts fairness, as bidders cannot objectively understand how their proposals will be assessed. Requirements do not appear tailored to a specific company.

•No evaluation criteria specified, hindering objective and transparent evaluation.
Practicality70/100

Electronic submission is supported via dedicated portals, and key dates (contract start, duration) are clearly specified. The estimated value is provided. The lack of explicit financial requirements in the provided text is a minor practical inconvenience, requiring bidders to consult external documents.

•Financial requirements not explicitly stated in the provided text, requiring external consultation.
Data Consistency90/100

Most key fields are populated, and dates are logical and consistent. There are no reported disputes or suspensions. Minor omissions like 'Liable Person' being empty and 'Code: N/A' for procedure type are not critical to overall data consistency.

•Liable Person field is empty.
•Type and Procedure codes are listed as 'N/A' despite the names being provided.
Sustainability60/100

The tender explicitly includes 'Innovation Focus' and 'Social Criteria,' which are positive aspects of sustainability. However, it lacks any explicit mention of 'green procurement' or environmental considerations, indicating a missed opportunity for a more holistic sustainability approach.

•Lack of explicit green procurement or environmental sustainability criteria.

Strengths

Clear and detailed service description.
Explicit inclusion of Social Criteria and Innovation Focus.
Electronic submission supported via dedicated portals.
Key timeline and financial information (estimated value, duration) are provided.
Technical capability requirements are well-defined.

Concerns

Critical absence of explicit evaluation criteria.
Missing explicit mandatory exclusion grounds in the provided text.
Financial requirements are not explicitly stated in the provided text.
Reliance on external portals for 'full details' suggests the provided information is incomplete.
Lack of explicit green procurement aspects.

Recommendations

1. Ensure all mandatory legal requirements, including exclusion grounds and full evaluation criteria, are clearly stated in the primary tender documentation.
2. Provide comprehensive financial requirements and any specific performance indicators within the main tender text or clearly signpost their exact location in the ITT Pack.
3. Consider integrating environmental sustainability criteria to enhance the tender's overall quality and align with modern procurement best practices.

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Tender Quality Score
63/ 100 · Good
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