United Kingdom7 days leftOpen

Automatic Door Servicing, Maintenance and Reactive Repair

Tender Overview

LOCATION

Wales, United Kingdom

VALUE

£99,000

DEADLINE

February 09, 2026 at 14:00

CATEGORY

Other

CPV CODE

44221200

REFERENCE

002490-2026

Project Timeline

Contact Information

View Original

Original Tender Description

North Wales Police seek the services of an experienced and qualified automatic door supplier to service, maintain on a bi-annual basis and be available for callouts to repair the 21 automatic doors installed across the estate’s premises; it’s important to ensure they are working as safely and efficiently as possible. The supplier should be an ADSA (automatic door suppliers association) Approved provider or some similar body. Cytundeb ar gyfer Gwasanaethu, Cynnal a Chadw a Thrwsio Drysau Awtomatig Mae Heddlu Gogledd Cymru yn chwilio am wasanaethau Cyflenwr Drysau Awtomatig profiadol a chymwys sy'n gallu gwasanaethu a chynnal a chadw ar sail amserlen bob dwy flynedd y 21 drws awtomatig sydd gennym ar draws y rhanbarth. Bydd hefyd angen gallu ymateb i alwad i atgyweirio drysau o fewn Cytundeb Lefel Gwasanaeth o 4 awr. Mae dyddiad cychwyn y cytundeb i'w gynghori'n ddiweddarach a bydd, ar ôl ei wobrwyo, yn rhedeg am gyfnod o 2 flynedd, gyda'r opsiwn o fewn y cytundeb i ymestyn +3 os ydy'r ddau barti yn fodlon gyda'r cyflawniad a ddarparwyd. Mae gwybodaeth a dogfennau pellach ar gael ar System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/ Dylid codi unrhyw gwestiynau drwy'r adran Negeseuon o'r Tendr. Nodwch na fydd unrhyw ohebiaeth yn cael ymateb y tu allan i'r system. Y dyddiad cau ar gyfer ymatebion yw dydd Gwener 14 Chwefror 2026.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly stated in the provided tender information.

ELIGIBILITY REQUIREMENTS

  • Be an experienced automatic door supplier.
  • Be a qualified automatic door supplier.
  • Be an ADSA (Automatic Door Suppliers Association) Approved provider or approved by a similar body.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to service 21 automatic doors on a bi-annual basis.
  • Ability to maintain 21 automatic doors on a bi-annual basis.
  • Ability to provide reactive repair services for 21 automatic doors across the estate’s premises.
  • Ability to respond to callouts for repair within a 4-hour Service Level Agreement (SLA).
  • Ability to ensure automatic doors are working as safely and efficiently as possible.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders are explicitly stated in the provided tender information.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid via the EU-Supply E-tendering System at https://uk.eu-supply.com/.
  • Raise any questions through the Messages section of the Tender within the EU-Supply system.
  • Submit the bid by the deadline of 2026-02-09 14:00:00.

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PDF
Official PDF Version
PDF002490-2026_official.pdf
Summary:
This is a tender notice for automatic door servicing, maintenance, and reactive repair for North Wales Police, requiring an ADSA-approved supplier for a 2-year contract with a 3-year extension option, with submissions due by February 9, 2026, via the EU-Supply system.

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52
Fair

Tender Quality Score

This tender for automatic door services provides clear service requirements but suffers from significant data inconsistencies and a critical lack of specified evaluation criteria, impacting clarity, completeness, and fairness.

Score Breakdown

Legal Compliance60/100

The tender defines the procedure type and CPV codes appropriately. However, the absence of explicit mandatory exclusion grounds and, more critically, evaluation criteria in the provided information raises concerns regarding full compliance with transparency requirements. The missing reveal date also hinders a full assessment of the submission period's reasonableness.

Missing explicit mandatory exclusion grounds
Missing evaluation criteria
Clarity55/100

The description of the required services, technical capabilities, and SLA is generally clear. However, conflicting information regarding the submission deadline, contract duration, and contract start date, coupled with the complete absence of evaluation criteria, creates significant ambiguity for potential bidders.

Conflicting submission deadlines (structured data vs. description)
Conflicting contract duration details (structured data vs. description)
Completeness50/100

While basic information like title, organization, value, and location is present, the tender is incomplete due to the lack of full tender documents (only a notice summary is provided), explicit evaluation criteria, and specific financial requirements for bidders.

Only a tender notice summary provided (not full tender documents)
No evaluation criteria specified
Fairness55/100

The tender benefits from a disclosed value and the use of an e-procurement system, promoting equal access. The ADSA approval requirement, while specific, is likely justified for quality assurance. However, the critical absence of specified evaluation criteria severely undermines the transparency and objectivity of the award process, making it difficult for bidders to prepare competitive proposals.

No evaluation criteria specified
Practicality65/100

The tender supports electronic submission and provides a clear URL for the e-tendering system, which is practical. Nevertheless, the conflicting information regarding the contract start date and duration, as well as the limited detail on financing beyond the estimated value, could create practical challenges for bidders.

Conflicting contract start date
Conflicting contract duration details
Data Consistency30/100

This category presents significant issues. There are direct contradictions between the structured data and the descriptive text concerning the submission deadline (Feb 9 vs. Feb 14), contract duration (60 months vs. 2+3 years), and contract start date (fixed date vs. 'to be advised later'). These inconsistencies are highly problematic and confusing.

Inconsistent submission deadline
Inconsistent contract duration
Sustainability20/100

The tender does not explicitly incorporate any green procurement, social responsibility, or innovation-focused criteria. It is also not EU-funded, which often drives higher sustainability standards.

No green procurement criteria
No social criteria

Strengths

Clear service description and technical requirements
Value disclosed and e-procurement enabled
Appropriate CPV and NUTS codes assigned
Clear communication channel for questions

Concerns

Critical lack of specified evaluation criteria
Significant data inconsistencies (deadlines, duration, start date)
Absence of full tender documents (only a notice summary provided)
No explicit sustainability, social, or innovation focus

Recommendations

1. Clarify all conflicting dates and contract duration details immediately through an addendum.
2. Publish comprehensive evaluation criteria to ensure transparency and fairness for all bidders.
3. Provide full tender documents (e.g., ITT, specifications, contract terms) on the e-tendering system.

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Tender Quality Score
52/ 100 · Fair

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