United Kingdom32 days leftOpen

Trowbridge TC CCTV Enhancement

Tender Overview

LOCATION

South West England, United Kingdom

VALUE

£36,000

DEADLINE

March 06, 2026 at 12:00

CATEGORY

Other

CPV CODE

32234000

REFERENCE

001332-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Trowbridge Town Council Invitation to Tender Trowbridge Town CCTV Enhancement Project Reference: TTC/CCTV/2026/01 Submission Deadline: 12.00 Midday, 6th March 2026 1. Introduction and Project Overview Trowbridge Town Council invites tenders for the provision, installation, and commissioning of an upgraded Public Space CCTV system. The Council is committed to maintaining Trowbridge as a safe and welcoming environment for residents, businesses, and visitors. As part of our ongoing commitment to community safety, we have identified the need to modernize our existing surveillance infrastructure. This project involves the strategic upgrade of several existing cameras to high-definition digital technology, ensuring our network remains fit for purpose in a modern policing and urban management context. 2. Scope of Works The successful contractor will be required to replace identified legacy analogue/low-resolution units with high-performance hardware. The core scope includes: Hardware Replacement: Decommissioning of outdated cameras and installation of 13 new IP-enabled units. The cameras to be replaced are listed separately in appendix 1 with a map showing locations appendix 2. The removed tandem view cameras (x 5) are to be reused where indicated with *. Connectivity: Ensuring seamless integration with the existing Town Council network and monitoring suite which is a HIK system. Ongoing Support: Provision of a comprehensive maintenance and service-level agreement (SLA) for a period of 3 years with the possible extension of a further 3 years. 3. Key Objectives Tenders will be evaluated on their ability to meet the following Council priorities: Clarity and Evidence: Superior image quality in all lighting conditions to support Wiltshire Police and local partner agencies. Reliability: Robust hardware with high uptime and resistance to vandalism/weather. Compliance: Full adherence to the Surveillance Camera Commissioner's Code of Practice, BS EN 62676 and UK GDPR. Value for Money: A solution that balances high performance with long-term cost-efficiency. 4. Submission Requirements To be considered for this contract, bidders must provide: Pricing Schedule: A transparent breakdown of capital costs (hardware/installation) and recurring revenue costs (maintenance) with response times for SLA. Technical Proposal: Detailed specifications of the proposed hardware and installation methodology. Case Studies: Evidence of similar CCTV upgrades performed for Local Authorities or Public Sector clients. Trowbridge Town Council require tenderers to submit a tender containing a detailed financial cost statement along with example RAMs, relevant case study examples, insurance details and any other relevant information. Assessment of Submission It is the intention of the Town Council to assess the bids through the use of a matrix with a weighting of 50% price and 50% quality. A copy of the quality matrix criteria and weighting available separately. The Town Council does not bind itself to accept the lowest or any tender, nor will it pay any expenses which may be occurred by any Tenderer in the preparation of this tender. All recipients of these documents, whether or not they submit a tender, shall treat them as private and confidential. Tenders which do not conform to the foregoing instructions will not be considered. All rates and prices must be, and will deem to have been, tendered exclusive of VAT. Conditions of Contract The Town Council will enter into a formal contract with the successful tenderer for the upgrade of cameras and three years maintenance with the possibility of a further three-year extension. Conditions of Tender The completed submission, as specified in the schedule of Documents below, are to be returned to the Town Clerk at the offices of Trowbridge Town Council by 12 noon, 6th March 2026. Email address stuart.legg@trowbridge.gov.uk The tenderer must not contact councillors or staff other than the specified point of contact for the Town Council as identified above for any reason at all. The tenderer must not contact councillors or staff to encourage or support their tender outside the prescribed process. The tenderer is to provide an electronic copy of the submission to the email address above. The electronic copy may be via email. Any tenders delivered outside of these times will not be accepted. Please note, the comprehensiveness and quality of the documents will be used to assess the tender returns. Schedule of Documents The documents listed below will be required as part of the submission for assessment. A. Financial cost statement To include detailed breakdown of costs. B. Experience Please submit details of your relevant experience and qualifications including membership of any relevant professional bodies. D. Insurances Please submit copies of your relevant insurances. E. Health and Safety Please submit examples of RAMs or qualifications. F. Additional Information Please submit any additional information that would be beneficial to the assessment of the tender. Contact Information For further details and queries, please contact stuart.legg@trowbridge.gov.uk
⚠️

MANDATORY EXCLUSION GROUNDS

  • None explicitly stated in the provided text.

ELIGIBILITY REQUIREMENTS

  • Submit the tender by 12:00 Midday, 6th March 2026. Tenders delivered outside this time will not be accepted.
  • Treat all tender documents as private and confidential.
  • Ensure the tender conforms to all specified instructions.
  • Do not contact councillors or staff other than the specified point of contact (stuart.legg@trowbridge.gov.uk) for any reason.
  • Do not contact councillors or staff to encourage or support the tender outside the prescribed process.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Propose and install 13 new IP-enabled CCTV units.
  • Decommission outdated cameras.
  • Reuse 5 removed tandem view cameras where indicated.
  • Ensure seamless integration with the existing Town Council network.
  • Ensure seamless integration with the existing HIK monitoring suite.
  • Provide a comprehensive maintenance and service-level agreement (SLA) for a period of 3 years.
  • Be capable of extending the maintenance and SLA for a further 3 years.
  • Propose hardware with superior image quality in all lighting conditions.
  • Propose robust hardware with high uptime.
  • Propose hardware resistant to vandalism and weather.
  • Ensure full adherence to the Surveillance Camera Commissioner's Code of Practice.
  • Ensure full adherence to BS EN 62676.
  • Ensure full adherence to UK GDPR.
  • Ensure comprehensiveness and quality of all submitted documents.
💰

FINANCIAL REQUIREMENTS

  • Propose a solution that balances high performance with long-term cost-efficiency.
  • All rates and prices must be tendered exclusive of VAT.
📋

SUBMISSION REQUIREMENTS

  • Provide a Pricing Schedule with a transparent breakdown of capital costs (hardware/installation).
  • Provide a Pricing Schedule with a transparent breakdown of recurring revenue costs (maintenance).
  • Include response times for the Service Level Agreement (SLA) in the Pricing Schedule.
  • Provide a Technical Proposal with detailed specifications of the proposed hardware.
  • Provide a Technical Proposal with detailed installation methodology.
  • Provide case studies as evidence of similar CCTV upgrades performed for Local Authorities or Public Sector clients.
  • Submit example Risk Assessment and Method Statements (RAMs) or qualifications related to Health and Safety.
  • Submit copies of relevant insurances.
  • Submit details of relevant experience.
  • Submit details of relevant qualifications.
  • Submit details of membership of any relevant professional bodies.
  • Submit any additional information that would be beneficial to the assessment of the tender.
  • Submit an electronic copy of the submission to stuart.legg@trowbridge.gov.uk.
  • Ensure the electronic copy is submitted via email.

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PDF
Official PDF Version
PDF001332-2026_official.pdf
Summary:
Trowbridge Town Council invites tenders for the provision, installation, and 3-year (plus optional 3-year extension) maintenance of an upgraded public space CCTV system, requiring detailed financial costs, technical proposals, case studies, and compliance documentation.

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67
Good

Tender Quality Score

This tender for CCTV enhancement provides a clear project overview and detailed technical requirements, but suffers from significant omissions regarding crucial supporting documents like the quality evaluation matrix and appendices, impacting clarity, completeness, and fairness.

Score Breakdown

Legal Compliance75/100

The tender clearly defines the procedure type and CPV codes, and specifies adherence to relevant UK regulations (GDPR, Surveillance Camera Commissioner's Code, BS EN 62676). However, the absence of a clear tender reveal date is a minor procedural oversight.

Missing tender reveal date
Clarity70/100

The project description, scope of works, and key objectives are well-articulated. The AI-extracted requirements are comprehensive and easy to understand. A significant drawback is that the detailed quality evaluation criteria and weighting matrix are stated to be "available separately" but are not provided within the tender document, creating ambiguity for bidders.

Detailed quality evaluation criteria and weighting matrix not provided in the tender document
Completeness60/100

Basic information, financial details, timeline, and classification are adequately provided. However, the tender explicitly references "appendix 1" (camera list) and "appendix 2" (map), as well as the quality evaluation matrix, none of which are included in the provided tender content. These are critical omissions for a complete bid submission.

Missing referenced appendices (camera list, map)
Missing quality evaluation matrix
Fairness60/100

The tender value is disclosed, and the procedure is open. However, the lack of the detailed quality evaluation criteria compromises transparency and objectivity. Furthermore, relying on email for submission instead of a dedicated e-procurement platform can introduce inconsistencies and reduce auditability, potentially affecting equal access for all bidders. The mention of an existing "HIK system" is a practical constraint for integration rather than overt tailoring.

Detailed quality evaluation criteria not provided
Reliance on email for tender submission
Practicality60/100

Electronic submission via email is supported, and key dates like contract start and duration are specified. However, the absence of a direct URL for accessing all tender documents and the use of email for submission (rather than a structured e-procurement portal) reduce overall practicality and efficiency for bidders.

No direct URL for full tender documents
Email-based submission rather than a dedicated e-procurement platform
Data Consistency90/100

The tender exhibits good data consistency with logical dates and no reported disputes or suspensions. Most key fields are populated, though the "Liable Person" field is empty and procedure codes are marked "N/A", which are minor omissions.

"Liable Person" field empty
N/A for procedure codes
Sustainability50/100

The tender explicitly mentions an "Innovation Focus" as a characteristic, indicating a forward-looking approach to technology. However, it lacks any explicit criteria or considerations for green procurement or broader social aspects, which are increasingly important in modern public tenders.

Absence of explicit green procurement criteria
Absence of explicit social criteria

Strengths

Clear project description and scope of works
Detailed technical and submission requirements
Explicit adherence to relevant UK compliance standards
Innovation focus identified
Transparent financial value disclosure

Concerns

Critical appendices (camera list, map) are referenced but not provided
Detailed quality evaluation criteria are missing, impacting clarity and fairness
Reliance on email for tender submission instead of a dedicated e-procurement platform
Absence of explicit green procurement or social sustainability criteria
Missing tender reveal date

Recommendations

1. Publish all referenced appendices and the full quality evaluation matrix to ensure completeness and transparency.
2. Implement a dedicated e-procurement platform for submission to enhance fairness, security, and auditability.
3. Consider incorporating specific green procurement and social responsibility criteria into future tenders.

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B
Tender Quality Score
67/ 100 · Good

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