United Kingdom7 days leftOpen

HH072-25-HB Specialist Environmental Aids for Deaf People

Tender Overview

ORGANIZATION

NHS Highland

LOCATION

Highlands and Islands, United Kingdom

VALUE

£125,000

DEADLINE

February 09, 2026 at 12:00

CATEGORY

Other

CPV CODE

33185000

REFERENCE

001944-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Highland requires the provision of Environmental Aids and Equipment to enhance independence, safety, and overall wellbeing for individuals with hearing loss across the Highland region. Maintenance and Repair Support Offer assistance with the servicing and repair of hearing-related equipment provided to individuals. Recycling and Disposal of Non-Functional Equipment Facilitate the responsible recycling and disposal of returned equipment that is no longer operational. Training and Advisory Services for Deaf Support Staff Deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment tailored to the needs of individuals with hearing loss.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No explicit mandatory exclusion grounds are provided in the tender information.

ELIGIBILITY REQUIREMENTS

  • No explicit eligibility requirements are provided in the tender information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide specialist environmental aids and equipment for individuals with hearing loss.
  • Capability to offer maintenance and repair support for hearing-related equipment provided to individuals.
  • Capability to facilitate the responsible recycling and disposal of returned equipment that is no longer operational.
  • Ability to deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment.
  • Ability to provide advisory services to deaf support staff tailored to the needs of individuals with hearing loss.
  • Services must enhance independence, safety, and overall wellbeing for individuals with hearing loss.
  • Services must be provided across the Highland region.
💰

FINANCIAL REQUIREMENTS

  • No explicit financial requirements (e.g., minimum turnover, insurance) are provided in the tender information.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-02-09 12:00:00.
  • The bid must cover the provision of environmental aids and equipment.
  • The bid must include maintenance and repair support services for hearing-related equipment.
  • The bid must include recycling and disposal services for non-functional equipment.
  • The bid must include training and advisory services for deaf support staff.
  • The proposed contract duration must be 36 months.

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PDF
Official PDF Version
PDF001944-2026_official.pdf
Summary:
NHS Highland seeks suppliers for specialist environmental aids and equipment for deaf people in the Highland region, including maintenance, recycling, and training services, with an estimated value of £125,000.

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70
Good

Tender Quality Score

This tender clearly defines the required services but suffers from significant omissions in critical areas such as evaluation criteria and selection requirements, impacting fairness and completeness. Practicality is also hindered by unclear e-submission processes.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV codes correctly, and there are no disputes. However, the absence of explicit mandatory exclusion grounds, eligibility requirements, and financial requirements represents a notable gap in compliance with standard procurement regulations.

Missing explicit mandatory exclusion grounds.
Missing explicit eligibility requirements.
Clarity80/100

The description of services and technical capability requirements are clear and unambiguous. However, the complete absence of specified evaluation criteria significantly reduces clarity for potential bidders on how their proposals will be assessed.

No evaluation criteria specified.
Completeness70/100

Basic information like title, organization, value, duration, and deadlines are present. Nevertheless, critical elements such as mandatory exclusion grounds, eligibility requirements, financial requirements, and evaluation criteria are entirely missing, making the tender incomplete.

Missing mandatory exclusion grounds.
Missing eligibility requirements.
Fairness65/100

The lack of specified evaluation criteria is a major fairness concern, as bidders cannot objectively understand the basis for award. Ambiguity regarding e-procurement and potentially limited access to comprehensive tender documents also detract from equal opportunity.

No evaluation criteria specified, hindering objective assessment.
Ambiguity regarding e-procurement/e-submission.
Practicality60/100

The tender lists 'E-Procurement' as a characteristic, but automated checks indicate 'No e-submission', creating a practical ambiguity. The absence of a clear document URL for full tender documents also poses a practical challenge for bidders.

Unclear electronic submission process/platform.
No explicit document URL provided for full tender documents.
Data Consistency80/100

Most key fields are populated, and dates are logical. The primary inconsistency lies in the 'E-Procurement' characteristic conflicting with the 'No e-submission' flag from automated checks.

Contradiction between 'E-Procurement' characteristic and 'No e-submission' flag.
Sustainability50/100

While the service inherently addresses a social need, the tender does not explicitly incorporate broader green procurement, social clauses beyond the core service, or innovation-focused criteria. The recycling aspect is a positive but is part of the core service delivery.

No explicit green procurement criteria.
No explicit social criteria beyond the core service.

Strengths

Clear description of required services and technical capabilities.
Value, duration, and contract start date are clearly specified.
CPV code is appropriately assigned.
No disputes or suspensions recorded.

Concerns

Absence of explicit evaluation criteria.
Missing mandatory exclusion grounds, eligibility, and financial requirements.
Ambiguity regarding electronic submission (E-Procurement characteristic vs. No e-submission flag).
Limited access to comprehensive tender documents.
Lack of specific sustainability, social, or innovation criteria.

Recommendations

1. Publish comprehensive tender documents, including detailed ITT, full terms and conditions, and clear instructions for submission.
2. Clearly define and publish all selection criteria (mandatory exclusion, eligibility, financial capacity) and detailed evaluation criteria with their respective weightings.
3. Clarify the e-procurement process, providing a specific platform or method for electronic submission.

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B
Tender Quality Score
70/ 100 · Good

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