ITT for Cafcass new service called Enabling Family Time reference CAF592-25

This tender for a new 'Enabling Family Time' service provides a clear description of the required service and utilizes e-procurement, but suffers from significant omissions regarding estimated value, financial requirements, and crucial evaluation criteria.

The tender clearly defines the procedure type and assigns an appropriate CPV code. The 15-day submission period is generally reasonable. However, the absence of specified mandatory exclusion grounds and the non-disclosure of the estimated value are notable legal compliance issues.

The service description and AI-extracted requirements are clear and unambiguous, detailing the scope and technical capabilities needed. However, the complete absence of specified evaluation criteria significantly hinders clarity for potential bidders, making it difficult to understand how proposals will be assessed.

While basic information like title, reference, organization, deadlines, and duration are provided, the tender is incomplete due to the non-disclosure of the estimated value, the lack of specific financial requirements for bidders, and the critical omission of evaluation criteria.

The tender supports e-procurement, which promotes equal access. However, the classified estimated value and the complete absence of evaluation criteria severely impact transparency and fairness, preventing bidders from understanding the tender's scope and how their submissions will be judged. The specific accreditation requirements (NACCC, Cyber Essentials) are justifiable for the specialized nature of the service.

Electronic submission is supported via the Pro Contract system, and the contract start date and duration are clearly specified. However, the lack of a direct document URL, requiring registration on a platform, and the absence of financing information reduce overall practicality for potential suppliers.

The tender generally exhibits good data consistency with logical dates and populated key fields. The contradiction between 'E-Procurement' in characteristics and 'No e-submission' in automated checks is a minor inconsistency, resolved by the description. The main gaps are the missing estimated value, mandatory exclusion grounds, and evaluation criteria.

The service's core focus on supporting children and families in private law proceedings inherently addresses significant social aspects, contributing positively to sustainability. However, the tender does not explicitly include green procurement criteria or an innovation focus.