United Kingdom270 days leftOpen

Electric Metering Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£5,800,000

DEADLINE

October 30, 2026 at 00:00

CATEGORY

Other

CPV CODE

38554000

REFERENCE

001148-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.
⚠️

MANDATORY EXCLUSION GROUNDS

  • None explicitly mentioned in the provided text.

ELIGIBILITY REQUIREMENTS

  • Must be a suitably accredited partner.
  • Must demonstrate compliance with all relevant electricity metering standards.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide comprehensive electricity metering services.
  • Capability to provide meter operator services.
  • Capability to provide data collection services.
  • Capability to provide data aggregation services.
  • Ability to ensure the continued reliability and efficiency of Thames Water's electricity metering infrastructure.
  • Capacity to cover 100% of Thames Water's electric metering portfolio.
  • Demonstrate technical competence.
  • Ability to be proactive in contractual innovation.
  • Ability to deliver high-quality performance throughout the contract period.
  • Ability to support Thames Water's operational and strategic objectives.
💰

FINANCIAL REQUIREMENTS

  • None explicitly mentioned in the provided text.
📋

SUBMISSION REQUIREMENTS

  • Request access to the Pre-Qualification Questionnaire (PSQ) by 9th January 2026, 10am.
  • Submit the Pre-Qualification Questionnaire (PSQ) by 9th January 2026, 10am.
  • Submit the final bid by 30th October 2026, 00:00:00.

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PDF
Official PDF Version
PDF001148-2026_official.pdf
Summary:
Thames Water seeks an accredited partner to provide comprehensive electricity metering services, including meter operation, data collection, and aggregation, across its portfolio, requiring technical competence, compliance, and proactive performance.

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39
Needs Improvement

Tender Quality Score

This tender exhibits significant procedural flaws, primarily due to a critical pre-qualification deadline having already passed for an 'active' tender, severely compromising fairness and accessibility. The lack of transparent evaluation criteria further diminishes its quality.

Score Breakdown

Legal Compliance30/100

Legal compliance is severely compromised. The Pre-Qualification Questionnaire (PSQ) deadline of 2026-01-09 has passed as of today's date (2026-01-18), rendering the 'active' status misleading and effectively closing the tender to new participants. The reservation of the right to 'refine the award criteria' is a major deviation from best practice and transparency requirements. Mandatory exclusion grounds are not explicitly mentioned, and procedure type codes are missing.

PSQ deadline passed for an 'active' tender
Right to refine award criteria
Clarity60/100

While the service description and technical requirements are generally clear, the complete absence of specified evaluation criteria, coupled with the explicit statement that Thames Water reserves the right to refine them, creates significant ambiguity regarding how bids will be assessed. Performance conditions are mentioned generally but lack specific detail.

No evaluation criteria specified
Right to refine award criteria
Completeness50/100

Basic information like title, reference, organization, value, and duration are present. However, the tender is incomplete in several critical areas, including detailed evaluation criteria, mandatory exclusion grounds, and specific financial requirements beyond the estimated value. The status of tender documents is also unclear, with the 'Official PDF Version' marked as 'Required: No'. The PSQ deadline being in the past for an active tender also makes the tender incomplete for new bidders.

Missing evaluation criteria
Missing mandatory exclusion grounds
Fairness20/100

Fairness is severely compromised. The PSQ deadline having passed before today's date means the tender is effectively inaccessible to any new potential bidders, despite its 'active' status, creating an unequal playing field. The absence of transparent and fixed evaluation criteria, and the explicit reservation of the right to refine them, introduces significant subjectivity and potential for bias. The lack of e-submission capabilities further hinders equal access.

PSQ deadline passed (inaccessibility for new bidders)
Right to refine award criteria (lack of transparency)
Practicality40/100

The tender's practicality is significantly hampered by the expired PSQ deadline, making it impossible for new interested parties to participate. The absence of electronic submission capabilities is a practical drawback in modern procurement. While the contract start date and duration are clear, the overall process is impractical for broad market engagement.

PSQ deadline passed (impractical for new bidders)
No e-submission
Data Consistency30/100

The most significant data inconsistency is the 'active' status of the tender juxtaposed with the fact that a critical pre-qualification deadline (PSQ submission) has already passed (2026-01-09 vs. today's date 2026-01-18). This creates a misleading representation of the tender's accessibility. Minor inconsistencies include an empty 'Liable Person' field and 'Code: N/A' for procedure types.

'Active' status inconsistent with expired PSQ deadline
Empty 'Liable Person' field
Sustainability50/100

The tender explicitly mentions an 'Innovation Focus' and expects the partner to be 'proactive in contractual innovation,' which is a positive aspect. However, there is no explicit mention of green procurement criteria, environmental considerations, or social aspects, which are standard components of comprehensive sustainability in public procurement. It is also not EU funded.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear service description and technical requirements
Value, duration, and contract start date are specified
Includes an 'Innovation Focus' characteristic
CPV and NUTS codes are appropriately assigned
Tender is indicated as 'Divided into Parts'

Concerns

Pre-Qualification Questionnaire (PSQ) deadline has already passed, making the 'active' tender inaccessible to new bidders
Thames Water reserves the right to refine award criteria, leading to a lack of transparency and fairness
No specific evaluation criteria are provided in the tender documentation
Absence of mandatory exclusion grounds and specific financial requirements
No electronic submission (e-submission) supported

Recommendations

1. Immediately clarify the tender's status and accessibility, potentially re-opening the PSQ stage or clearly stating the tender is closed to new applicants.
2. Publish comprehensive and fixed evaluation criteria upfront to ensure transparency and fairness.
3. Implement electronic submission capabilities to enhance accessibility and efficiency.

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D
Tender Quality Score
39/ 100 · Needs Improvement

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