United Kingdom1063 days leftOpen

Adults Mental Health Lot 3 - Framework Agreement for Supported Living in Norfolk

Tender Overview

ORGANIZATION

Norfolk County Council

LOCATION

East Anglia, United Kingdom

VALUE

£200,000,000

DEADLINE

December 31, 2028 at 10:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

012539-2023

Project Timeline

Contact Information

View Original

Original Tender Description

Norfolk County Council has established a multi supplier framework agreement for the provision of supported living accommodation and support. This application is for LOT 3 – Mental Health and is for providers to support people with complex and enduring mental health. Successful Providers for Lot 3 will provide supported living care and support packages for individuals to enable them to live in the community with support. Norfolk County Council envisages developing different types of housing-based provision for adults with mental health problems. In some schemes the nature of support will be oversight, practical and emotional support. Other schemes may require the provision of personal care and for such sche
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided tender summary. Bidders should refer to the full tender documents for standard UK/EU public procurement exclusion criteria.

ELIGIBILITY REQUIREMENTS

  • Be a provider capable of offering supported living accommodation and support services.
  • Demonstrate capability to support adults with complex and enduring mental health needs.
  • Be able to provide care and support packages enabling individuals to live independently in the community.
  • Operate within the geographical area of Norfolk.
  • Be prepared to provide personal care services where required by specific schemes.
  • Be able to provide oversight, practical, and emotional support.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Possess the necessary expertise and resources to deliver supported living accommodation.
  • Demonstrate the ability to provide comprehensive support packages tailored for individuals with complex and enduring mental health needs.
  • Capability to deliver personal care services in schemes where it is required.
  • Ability to provide oversight, practical, and emotional support to service users.
  • Capacity to develop and manage different types of housing-based provision for adults with mental health problems.
💰

FINANCIAL REQUIREMENTS

  • Demonstrate sufficient financial capacity and stability to deliver services under a framework agreement with an estimated value of £200,000,000 over 120 months. (No specific financial thresholds or ratios are provided in the summary, bidders must consult full tender documents).
📋

SUBMISSION REQUIREMENTS

  • Submit an application for Lot 3 – Mental Health.
  • Ensure submission is completed by the deadline: 2028-12-31 10:00:00.
  • Participate in an Open procurement process to join a multi-supplier framework agreement.

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PDF
Official PDF Version
PDF012539-2023_official.pdf
Summary:
Norfolk County Council invites providers to join a £200M framework agreement for Lot 3, offering supported living accommodation and care packages for adults with complex and enduring mental health needs in Norfolk.

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75
Good

Tender Quality Score

This tender documentation is clear in its service description and requirements, but it suffers from a critical lack of specified evaluation criteria, impacting transparency and fairness. The long submission period is a positive aspect, but the overall completeness of the provided summary is moderate.

Score Breakdown

Legal Compliance75/100

The procedure type and CPV code are clearly defined, and there are no reported disputes. The submission deadline of 2028-12-31, from today's date of 2026-01-18, provides an exceptionally long period for preparation. However, the missing reveal date and, more critically, the absence of specified evaluation criteria are significant legal transparency concerns.

Missing reveal date
No evaluation criteria specified
Clarity80/100

The description of the service, target group, and scope (Lot 3) is very clear and unambiguous. The AI-extracted eligibility, technical, and submission requirements are well-articulated and understandable. The major deficiency, however, is the complete absence of specified evaluation criteria, which significantly reduces overall clarity for bidders.

No evaluation criteria specified
Completeness70/100

Basic information such as title, reference, organization, financial details, timeline, and classification are provided. Requirements are outlined, though some refer to full documents for specifics. However, the tender summary indicates only 1 of 4 documents is processed, and crucial details like evaluation criteria, specific financial thresholds, and a direct document URL are missing from the provided content.

No evaluation criteria specified
Only 1 of 4 documents summarized (implying missing detail)
Fairness85/100

The estimated value is disclosed, e-procurement is enabled, and the requirements appear generic and not tailored to a specific company. The submission deadline is exceptionally long, providing ample preparation time. The primary concern for fairness is the complete lack of specified evaluation criteria, which hinders transparency and objective assessment of bids.

No evaluation criteria specified
Practicality65/100

Electronic submission is supported, and the contract duration is clearly specified. However, a direct document URL is not provided in the summary, and the contract start date is not explicitly stated, which can create practical hurdles for bidders trying to access full information and plan accordingly.

No document URL provided
Contract start date not explicitly known
Data Consistency90/100

Most key fields are populated, and dates are logical and consistent. There are no reported disputes or suspensions. Minor inconsistencies include the empty 'Liable Person' field and the missing reveal date. The contradiction between 'E-Procurement' characteristic and 'No e-submission' in automated checks is noted but resolved by prioritizing the characteristic.

Liable Person field empty
Missing reveal date
Sustainability50/100

The tender does not explicitly include green procurement, innovation focus, or additional social criteria beyond the inherent social benefit of providing mental health support services. It is also noted as not being EU funded, which often correlates with higher sustainability standards.

Not green procurement
No explicit social criteria (beyond core service)

Strengths

Clear description of services and target group
High estimated value and long contract duration
Open procedure with e-procurement enabled
Very generous submission deadline
Requirements appear generic and not tailored

Concerns

Complete absence of specified evaluation criteria
Missing reveal date and specific financial thresholds in the summary
Only one of four tender documents is summarized, suggesting incomplete information for analysis
Lack of explicit sustainability, social, or innovation criteria
No direct document URL provided in the summary

Recommendations

1. Immediately publish detailed evaluation criteria to ensure transparency and fairness for all bidders.
2. Provide a direct URL to all tender documents to facilitate easy access for potential providers.
3. Consider incorporating explicit sustainability, social value, or innovation criteria to align with modern procurement best practices.

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Tender Quality Score
75/ 100 · Good

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