United Kingdom179 days leftOpen

Provision of Cleaning Services to The University of South Wales Group

Tender Overview

LOCATION

West Wales and The Valleys, United Kingdom

VALUE

£28,523,113

DEADLINE

July 31, 2026 at 23:00

CATEGORY

Other

CPV CODE

90000000

REFERENCE

002144-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The University of South Wales Group is seeking to appoint a single contractor to manage its provision of Cleaning Services across the group. The Group includes: The University of South Wales USW Student Union Royal Welsh College of Music & Drama The College Merthyr Tydfil The successful contractor will deliver comprehensive daily cleaning, deep cleans and accommodation cleaning across the University of South Wales Group. The start date for this service will be 1st August 2026.USW operates different cleaning specifications for different areas of its campuses. Areas which are student facing i.e. entrances, washrooms and classrooms fall under an output specification whereby a set standard is to be maintained. Areas which are not student facing i.e. staff offices, fall under an input cleaning specification whereby cleaning will be completed to the required standard once every two weeks. The scope of services includes, but is not limited to, the following: General Cleaning Duties Washroom Cleaning High-Touch Surface Sanitisation Entrance and Reception Areas Waste Management Periodic and Reactive Cleaning Quality Assurance and Reporting Staffing and Supervision Environmental and Health & Safety Compliance Innovation Vehicles Pest Control Window Cleaning Washroom Services .
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • Be a single contractor.
  • Be capable of managing cleaning services across the entire University of South Wales Group (University of South Wales, USW Student Union, Royal Welsh College of Music & Drama, The College Merthyr Tydfil).
  • Be able to commence services by 1st August 2026.
  • Be able to deliver comprehensive daily cleaning, deep cleans, and accommodation cleaning.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate capability to deliver general cleaning duties.
  • Demonstrate capability to deliver washroom cleaning.
  • Demonstrate capability to deliver high-touch surface sanitisation.
  • Demonstrate capability to deliver cleaning for entrance and reception areas.
  • Demonstrate capability to manage waste.
  • Demonstrate capability to deliver periodic and reactive cleaning.
  • Demonstrate capability in quality assurance and reporting.
  • Demonstrate capability in staffing and supervision.
  • Demonstrate capability in environmental and health & safety compliance.
  • Demonstrate capability for innovation in cleaning services.
  • Demonstrate capability to provide and manage vehicles for service delivery.
  • Demonstrate capability to provide pest control services.
  • Demonstrate capability to provide window cleaning services.
  • Demonstrate capability to provide washroom services.
  • Ability to adhere to an output specification for student-facing areas (entrances, washrooms, classrooms), maintaining a set standard.
  • Ability to adhere to an input cleaning specification for non-student-facing areas (staff offices), completing cleaning to the required standard once every two weeks.
💰

FINANCIAL REQUIREMENTS

  • Be able to deliver services for an estimated contract value of 28,523,113.0 EUR over 60 months.
📋

SUBMISSION REQUIREMENTS

  • Submit bid by 2026-07-31 23:00:00.

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PDF
Official PDF Version
PDF002144-2026_official.pdf
Summary:
The University of South Wales Group is seeking a single contractor for comprehensive cleaning services across its campuses, including daily, deep, and accommodation cleaning, with an estimated value of £23.7M over a potential 10-year term starting August 2026.

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50
Fair

Tender Quality Score

This tender for cleaning services exhibits significant quality concerns, primarily due to numerous data inconsistencies, missing critical legal and procedural information, and a lack of transparency regarding evaluation criteria and e-submission. While the service description is clear, fundamental flaws in completeness and fairness undermine the procurement process.

Score Breakdown

Legal Compliance50/100

The tender suffers from significant legal compliance issues, including the absence of a reveal date, unclear and conflicting procedure types ('Restricted' vs 'Competitive flexible procedure' with N/A codes), and critically, no mention of mandatory exclusion grounds. The complete lack of specified evaluation criteria is also a major legal transparency concern.

Missing reveal date
Unclear and conflicting procedure types (Restricted vs Competitive flexible procedure)
Clarity60/100

While the description of the cleaning services, including output and input specifications, is relatively clear and the AI-extracted technical requirements are comprehensive, the overall clarity is severely hampered by the complete absence of evaluation criteria. Furthermore, the conflicting procedure types and the contradiction between 'Divided into Parts' and 'single contractor' introduce significant ambiguity.

No evaluation criteria specified
Conflicting procedure types
Completeness55/100

The tender provides basic information like title, reference, organization, and a detailed service description. However, it lacks a liable person and, crucially, evaluation criteria. There are also significant inconsistencies regarding the estimated value and contract duration between the main information and the attached PDF summary. The 'Official PDF Version' being marked as 'Required: No' is also a peculiar omission for a primary document.

Missing liable person
No evaluation criteria specified
Fairness45/100

Fairness is significantly compromised by the complete absence of evaluation criteria, which prevents objective and transparent assessment of bids. The lack of e-submission capabilities limits equal access for potential bidders. The contradiction between 'Divided into Parts' and 'seeking a single contractor' could also create confusion and perceived unfairness.

No evaluation criteria specified
No e-submission
Practicality50/100

The practicality of this tender is reduced by the absence of electronic submission, which is a standard expectation for modern procurement processes. No direct document URL is provided. Furthermore, inconsistencies in the contract start date (submission deadline vs. description) and duration (main info vs. PDF summary) could lead to practical confusion for bidders.

No e-submission
No document URL provided
Data Consistency30/100

This tender exhibits severe data consistency issues across multiple key fields. There are contradictions between the stated 'Type' and 'Procedure', between 'Characteristics: Divided into Parts' and the requirement for a 'single contractor', and significant discrepancies in the estimated value and contract duration between the main tender information and the PDF summary. The contract start date also conflicts with the submission deadline.

Conflicting procedure types
'Divided into Parts' vs 'single contractor' contradiction
Sustainability55/100

The tender explicitly includes 'Innovation Focus' as a characteristic and 'Innovation' in the scope of services, which is a positive aspect for sustainability. However, it lacks specific criteria for green procurement or social aspects, indicating a limited holistic approach to sustainability.

Not green procurement
No social criteria

Strengths

Clear and detailed description of cleaning services and technical requirements
Value disclosed and CPV code provided
Explicit focus on innovation in services
Contract duration and estimated value are provided (despite inconsistencies)

Concerns

Complete absence of evaluation criteria
Numerous and significant data inconsistencies across key fields
Missing mandatory legal information (reveal date, exclusion grounds)
Lack of e-submission capabilities
'Official PDF Version' marked as 'Required: No' is unusual

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness.
2. Rectify all data inconsistencies, especially regarding contract value, duration, procedure type, and contractor structure.
3. Provide all mandatory legal information, including exclusion grounds and a clear procedure definition.

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Tender Quality Score
50/ 100 · Fair

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