United Kingdom21 days leftOpen

Adult Community Audiology Service

Tender Overview

LOCATION

Hampshire and Isle of Wight, United Kingdom

VALUE

£33,836,859

DEADLINE

February 23, 2026 at 12:00

CATEGORY

Other

CPV CODE

85121240

REFERENCE

003876-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Hampshire and Isle of Wight Integrated Care Board would like to invite bids for the delivery of a new service that will provide an adult community audiology service to deliver assessment, diagnosis, and management of hearing loss for eligible adults, in accordance with NHS England standards, best practice, and local commissioning requirements. This service is required across the entire Hampshire and Isle of Wight footprint.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • Be a provider capable of delivering an adult community audiology service.
  • Be capable of delivering assessment, diagnosis, and management of hearing loss for eligible adults.
  • Be able to provide the service across the entire Hampshire and Isle of Wight footprint.
  • Be able to deliver the service in accordance with NHS England standards.
  • Be able to deliver the service in accordance with best practice.
  • Be able to deliver the service in accordance with local commissioning requirements.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate expertise in providing adult community audiology services.
  • Possess the capability to perform comprehensive assessment of hearing loss.
  • Possess the capability to perform accurate diagnosis of hearing loss.
  • Possess the capability to provide effective management of hearing loss.
  • Ensure adherence to NHS England standards for audiology services.
  • Ensure adherence to best practice guidelines for audiology services.
  • Ensure adherence to local commissioning requirements for audiology services.
  • Demonstrate operational capacity to cover the entire Hampshire and Isle of Wight geographical area.
💰

FINANCIAL REQUIREMENTS

  • Possess the financial stability and capacity to deliver a service with an estimated contract value of 33,836,859 EUR over 60 months.
📋

SUBMISSION REQUIREMENTS

  • Submit a bid for the adult community audiology service.
  • Ensure the bid is submitted by the deadline: 2026-02-23T12:00:00+00:00.
  • Detail how the proposed service will meet NHS England standards, best practice, and local commissioning requirements.
  • Outline how the proposed service will cover the entire Hampshire and Isle of Wight footprint.

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DOC
OCDS Record
OCDS Data003876-2026_ocds_record.json
Summary:
This OCDS record provides details on a Request for Information (RFI) for a planned Adult Community Audiology Service in Hampshire and the Isle of Wight, emphasizing it is not yet a formal tender.
DOC
OCDS Release Package
OCDS Data003876-2026_ocds_release.json
Summary:
NHS Hampshire and Isle of Wight ICB invites bids for a new adult community audiology service across its footprint, focusing on assessment, diagnosis, and management of hearing loss for eligible adults according to NHS England standards.
PDF
Official PDF Version
General Information003876-2026_official.pdf
Summary:
NHS Hampshire and Isle of Wight Integrated Care Board invites bids for a new adult community audiology service across the region, with an estimated value of £33.8 million.
HTM
Tender Notice
Administrative Documents003876-2026.html
Summary:
This document is a contract notice from the West Midlands Combined Authority announcing a flexible procurement system for technical education, skills, and employment support across five lots, providing details on the contracting authority, scope, and access to procurement documents.

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40
Fair

Tender Quality Score

This tender exhibits critical data consistency issues, primarily due to contradictory information regarding its status and the inclusion of irrelevant documentation. The absence of evaluation criteria further undermines its quality, clarity, and fairness.

Score Breakdown

Legal Compliance50/100

The tender defines the procedure type and CPV codes correctly. However, the absence of a clear reveal date and explicit mandatory exclusion grounds are minor concerns. The most significant legal ambiguity arises from Document 3, which describes the procurement as an RFI 'not yet a formal tender,' directly contradicting the main tender's 'active' and 'Open' status, raising serious questions about its legal validity and stage.

Missing reveal date
No specific mandatory exclusion grounds detailed
Clarity40/100

While the service description and AI-extracted requirements are generally clear, the critical absence of specified evaluation criteria makes it impossible for bidders to understand how their proposals will be judged. Furthermore, the inclusion of an irrelevant 'Tender Notice' document and the contradictory 'OCDS Record' introduce significant confusion into the overall tender package.

Missing evaluation criteria
Irrelevant document included (Document 2)
Completeness45/100

Basic information such as title, reference, organization, value, duration, and location are provided. However, the tender is critically incomplete due to the explicit absence of evaluation criteria. The attached documents, while numerous, include irrelevant content and contradictory information about the tender's status, making the overall package incomplete in terms of reliable and consistent information for bidders.

Missing evaluation criteria
Attached documents contain irrelevant and contradictory information
Fairness40/100

The tender discloses the estimated value and its requirements appear generic. However, the complete absence of evaluation criteria is a major fairness concern, as it prevents bidders from understanding the basis of award. The contradiction regarding e-procurement/e-submission and the overall confusing and inconsistent documentation also undermine equal access to clear and reliable information, impacting fairness.

Missing evaluation criteria
Contradiction regarding e-procurement/e-submission
Practicality50/100

The duration is clearly specified. However, practicality is significantly hampered by the contradiction between 'E-Procurement' being a characteristic and 'No e-submission' being flagged. The missing contract start date is a minor gap. Most importantly, the fundamental confusion about whether this is an RFI or an active tender makes it practically impossible for potential bidders to confidently prepare and submit a response.

Contradiction on e-submission
Missing contract start date
Data Consistency10/100

This category exhibits severe deficiencies. Key fields like 'Liable Person' are empty, and 'Code: N/A' for Type/Procedure indicates incomplete data. There's a direct contradiction between 'E-Procurement' and 'No e-submission'. Most critically, Document 2 is entirely irrelevant, and Document 3 explicitly states the procurement is an RFI and 'not yet a formal tender,' which directly contradicts the main tender's 'active' and 'Open' status. These are fundamental and critical inconsistencies.

Empty 'Liable Person' field
'Code: N/A' for Type/Procedure
Sustainability20/100

The tender does not include any explicit green procurement, social aspects, or innovation focus. It is also not indicated as EU funded, representing a missed opportunity to incorporate broader public value objectives.

No green procurement
No social criteria

Strengths

Clear service description
Estimated value and duration are specified
CPV code and NUTS code are provided
Requirements (eligibility, technical, financial) are clearly articulated (AI-extracted)
E-Procurement characteristic is listed

Concerns

Critical contradiction regarding tender status (RFI vs. active tender) in attached documents
Complete absence of evaluation criteria
Inclusion of irrelevant documentation (Document 2)
Contradiction between 'E-Procurement' characteristic and 'No e-submission' flag
Lack of any sustainability, social, or innovation criteria

Recommendations

1. Immediately clarify the actual status of this procurement and rectify all contradictory documentation.
2. Provide comprehensive and transparent evaluation criteria to ensure fairness and clarity for all bidders.
3. Ensure all attached documents are relevant and consistent with the specific tender being published.

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C
Tender Quality Score
40/ 100 · Fair

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